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America’s
Remote Help Desk Wins Carroll County Chamber Award
ARHD Growth is key to winning 2005 Small Business of the Year Award
Eldersburg,
Maryland – March 14, 2005. America’s Remote Help Desk
(ARHD) was awarded the 2005 Small Business of the Year Award for
companies with 6 to 50 employees by the Carroll County Chamber of
Commerce on March 10. The award recognizes companies for their business
growth, customer service and community service. ARHD is a fast growing
help desk and technical consulting firm serving small and mid-size
organizations. America’s Remote Help Desk acts as either a
company’s IT department or an extension of the company’s
IT department, providing end user support, training and IT project
planning and implementation.
The company grew to more than $1.2 million in sales and 16 employees,
more than doubling in size from the previous year. The company has
recorded 60 percent or more growth each year it has been in business
with a record 82 percent revenue growth in FY 2004. ARHD is actively
involved in several local organizations including the Carroll County
Chamber of Commerce, Carroll Technology Council, and Start-Up Carroll.
The company’s high customer service level is a result of their
unique customer service model and their employee’s high level
of attention to detail in understanding and servicing customer needs.
The award comes soon after several industry awards. In September
2004, ARHD was named by Baltimore Business Journal (BBJ) to both
the list of BBJ Largest E-Business-Providers and the BBJ Largest
Network System Integrators in the Baltimore Area. In December 2004,
ARHD was named to the Baltimore SmartCEO Future 50 List, which recognizes
the fastest growing companies in Baltimore and the surrounding area,
based on sales and number of employees.
Rich Rubinstein, President of America's Remote Help Desk, stated
“We are honored to have been chosen for this award. This recognition
is an indication of our tremendous growth and success in the past
year in providing organizations with top quality computer and networking
solutions. We owe our success to our unique business model, superior
customer service, and our incredibly talented and committed technical
team that makes it all happen. The award is especially meaningful
for me since most of our ARHD employees, including myself, live
in Carroll County, as well as the fact that we have our office here
in Eldersburg.”
For additional information about America’s Remote Help Desk,
visit their web site at www.remotehelpdesk.com
or call 410-727-8330.
Also
See: Eldersburg Tech Company Earns Accolades
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