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Eldersburg
Restaurants and Dining Guide
Serra
Brothers Italian Deli
Address: Monroe Center
2021 Liberty Road, Eldersburg, MD 21784
Phone: (410) 795-5600
Fax: (410) 795-9121
Hours: Mon-Thur (10am - 9pm); Fri-Sat (10am - 10pm);
Sun (10am - 9pm)
Web Site: www.serrabrothersitaliandeli.com
James
and John Serra opened Serra Brothers Italian Deli for business in
1997. Located across the street from Food Lion Serra Brothers offers
an abundance of Italian dishes and sandwiches.
The
menu is full but difficult to see and follow. Much of the menu is
handwritten with markers so bring your glasses. You place your order
at the counter and pay, and then when your order is ready the staff
brings it to your table. I was
there twice in the past five weeks. The first time was a Saturday
afternoon about 4:00 PM and the second was at 6:30 PM on a Monday.
Let
me start by saying the food is outstanding. Our family had several
dishes. My wife had the Zitti, which was full of flavor, and nicely
prepared, our daughter had the child’s portion of spaghetti
which was also very nice. Our son had a sliced turkey and cheese
sandwich on white toast and I had the meat lovers hand tossed pizza.
The pizza is absolutely the best in Eldersburg. Portions were large
and pricing was fair and reasonable.
The
service was poor both times. People behind the counter were eating
and nibbling both times. The chef also had a plate of food which
we watched him eat during our second visit. This was troublesome
as these were the same people preparing our food. No one used gloves,
no one washed their hands. A review of the health department regulations
is clearly in order. Unfortunately the service people were not interested
in service or cleanliness.
Tables
were dirty, and the floor needed to be swept in the worst way. There
was a pathway of dirt leading from the front door to an inside door.
Support staff walked over the trash on the floor to refresh their
drinks.
The
second time I was there were seven people behind the counter including
one young lady in flip flops, shorty shorts and a belly shirt. There
was a total of seven customers seated at any time. During our visit
there was initially a family of three and our family of four and
towards the end of our visit there other family was replaced by
three young men (at least one of which worked at the restaurant).
As I have mentioned in other reviews, everyone deserves a second
chance and I will always visit the business a second time before
writing an unfavorable review. Never a third.
I attempted
to contact the owners prior to submitting this review to offer an
opportunity to address the issues. My attempt was through the website
on the contact page. I have not received a reply from the business
as of the fourth day.
The
décor is nicely done and would be very pleasant if it were
clean. Seating was plentiful and comfortable. There is plenty of
room for wheel chairs, walker and such.
Parking
is abundant and easy. Reasonably easy access on and off Liberty
Road. Prices are very reasonable. Dinner will cost about $8.00 per
person.
Serra
Brothers Deli earned the following marks:
Cleanliness 
Service 
Price ½
Value 
Kid-Friendliness ½
Food  
Overall 
Editors
Note: Review and opinions are only of review writer and do not necessarily
reflect the opinion of this web site.
What
others are saying about Serra Brothers Italian Deli:
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